Customer journeys have themselves been on a journey
Knowledge is power, but what is allowed?
CRM-manager Arjen Veerman on Blokker’s digital transformation
Smart summer campaigns
An invisible age group is slowly re-emerging
Does the EU’s new privacy law restrict the use of A.I.?
Your Data Protection Officer guards personal data and privacy
email in numbers
Are Einstein and Watson going to do all the thinking now?
Looking ahead to 2017 … and beyond